Requisition number: 2401842
Job category: Healthcare Delivery, Advanced Practice Clinicians
Atrius Health, part of the Optum family of businesses, is seeking a Virtual Same Day Services Advanced Practice Provider (NP/PA) to join our team in Auburndale, MA . Optum is a clinician-led care organization that is changing the way clinicians work and live.
As a member of the Optum Care Delivery team, you'll be an integral part of our vision to make healthcare better for everyone.
At Optum, you'll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. We believe you deserve an exceptional career, and will empower you to live your best life at work and at home. Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country. Because together, we have the power to make health care better for everyone. Join us and discover how rewarding medicine can be while Caring. Connecting. Growing together.
Virtual Same Day Services provides timely virtual care for Atrius Health patients experiencing acute and episodic health concerns that are appropriate for evaluation and treatment through telehealth. The department operates 7 days a week, including holidays, from 7:00 a.m. to 11:00 p.m. This full-time, 36-hour position is specifically designed to support weekday evening and night coverage and includes an every-third-weekend evening/night rotation. Participation in holiday coverage is also expected as part of the department's year-round clinical operations.
Position Highlights:
Atrius Health is seeking an experienced Nurse Practitioner or Physician Assistant to join our Virtual Same Day Services team.
In this role, the NP/PA will independently evaluate, diagnose, and manage adult patients presenting with a broad range of acute, episodic, and lower-acuity medical concerns through virtual visits.
The successful candidate will bring strong clinical assessment and decision-making skills developed through a minimum of two years of NP/PA experience in urgent care, emergency medicine, primary care, or a comparable setting involving management of acute and episodic illness, along with prior experience providing care through telehealth.
Virtual care requires excellent clinical judgment and the ability to safely make medical decisions without the benefit of a traditional hands-on physical examination. The NP/PA must be skilled in determining which conditions can be appropriately managed virtually, recognizing clinical red flags, and identifying when a patient requires escalation to same-day in-person evaluation, urgent care, emergency care, or other appropriate services.
The ideal candidate is an experienced, adaptable, and collaborative clinician who is technologically proficient, communicates effectively in a virtual environment, and is comfortable practicing with a high degree of clinical autonomy while remaining closely connected to a multidisciplinary care team.
Primary Responsibilities:
Conduct comprehensive virtual patient evaluations using secure video and telehealth technology.
Assess, diagnose, and treat acute and episodic medical conditions appropriate for virtual care and within the NP/PA's scope of practice.
Review and synthesize relevant medical history, medications, allergies, prior diagnoses, available diagnostic results, and other clinical information to support medical decision-making.
Develop appropriate differential diagnoses and evidence-based treatment plans.
Prescribe medications and other therapies when clinically appropriate and consistent with applicable laws, regulations, and organizational policies.
Order appropriate diagnostic testing, referrals, and follow-up care when indicated and within the scope of the virtual care service.
Recognize clinical presentations that cannot be safely or adequately managed through telehealth and appropriately escalate patients to in-person primary care, urgent care, emergency care, or other clinical services.
Provide patients with clear return precautions and guidance regarding indications for urgent or emergent reassessment.
Educate patients and families regarding diagnoses, treatment options, medications, expected clinical course, and recommended follow-up.
Establish rapport and communicate effectively with patients and families through a virtual platform.
Document patient encounters accurately, thoroughly, and promptly in the electronic medical record.
Collaborate with physicians, NP/PAs, nurses, pharmacists, primary care teams, specialists, and other clinical and operational partners to support coordinated care.
Follow established Virtual Same Day Services clinical protocols, care pathways, quality standards, and escalation procedures.
Support departmental goals related to clinical quality, patient safety, access, patient experience, continuity of care, efficiency, and productivity.
Participate in departmental education, quality-improvement activities, and professional development as appropriate.
Maintain patient privacy and confidentiality and provide virtual care from a private, professional, HIPAA-compliant workspace.
Compensation and Benefits:
You'll be rewarded and recognized for your performance in an environment that provides clear direction, professional development, and opportunities for continued growth.
Compensation is based on several factors, including local labor markets, education, licensure, specialty experience, and overall work experience. Eligible employees may also receive a comprehensive benefits package, incentive and recognition programs, an employee stock purchase plan, and a 401(k) contribution, subject to applicable eligibility requirements.
What makes an Optum organization different?
As the largest employer of Advanced Practice Clinicians, we have a best-in-class employee experience and enable you to practice at the top of your license
We believe that better care for clinicians equates to better care for patients
We are influencing change collectively on a national scale while still maintaining the culture and community of our local care organizations
We grow talent from within. No matter where you want to go- geographically or professionally- you can do it here
Atrius Health is a physician-led healthcare leader. We are nationally recognized for transforming healthcare through clinical innovations, quality improvement and a commitment to value-based care. Atrius Health delivers an effective system of connected care at practice locations in eastern and central Massachusetts. We recognize the importance of a team-based delivery model, where primary & specialty care providers collaborate with hospital partners, community specialists and skilled nursing facilities - all working together to deliver high-quality care to every patient we serve. Together, we're making health care work better for everyone.
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
Graduate of an accredited Nurse Practitioner or Physician Assistant program; master's degree or higher required.
Minimum of two years of clinical experience as an NP/PA in urgent care, emergency medicine, primary care, or a comparable setting involving the evaluation and management of acute and episodic illness.
Prior clinical experience providing care through telehealth or virtual visits.
Active and unrestricted Nurse Practitioner or Physician Assistant license in the Commonwealth of Massachusetts, or ability to meet applicable licensure requirements prior to beginning clinical practice.
Current national board certification appropriate to professional discipline and clinical practice.
Massachusetts Controlled Substances Registration, or ability to obtain following hire in accordance with applicable requirements.
DEA registration and prescriptive authority, or ability to obtain following hire in accordance with applicable requirements.
Current BLS certification.
Strong clinical assessment, differential diagnosis, medical decision-making, and risk-stratification skills.
Demonstrated ability to practice independently while recognizing clinical limitations and appropriately escalating care when necessary.
Excellent verbal and written communication skills, including the ability to establish rapport and communicate clinical information effectively in a virtual environment.
Strong electronic medical record, documentation, and technology skills.
Ability and willingness to meet the required weekday evening/night, every-third-weekend evening/night, and holiday coverage expectations.
Reliable high-speed internet connectivity sufficient to support secure virtual visits.
Access to a private, professional, and HIPAA-compliant workspace appropriate for the delivery of patient care.
Preferred Qualifications:
Experience evaluating and managing undifferentiated acute and episodic complaints in an urgent care, emergency medicine, primary care, same-day care, or similar clinical setting.
Experience providing acute or episodic care through telehealth or within a dedicated virtual care program.
Experience caring for a broad adult population, including medically complex and geriatric patients.
Experience practicing within an integrated, multispecialty, or value-based health care delivery system.
Demonstrated proficiency with electronic medical records, virtual care platforms, and technology-enabled clinical workflows.
Experience contributing to quality improvement, patient experience, clinical efficiency, or care-delivery initiatives.
Compensation for this specialty generally ranges from $113,000 - $173,500. Total cash compensation includes base pay and bonus and is based on several factors including but not limited to local labor markets, education, work experience and may increase over time based on productivity and performance in the role. We comply with all minimum wage laws as applicable. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives.
At UnitedHealth Group, our mission is to help people live healthier lives and help make the health system work better for everyone. Together, we are shaping the future of healthcare by harnessing technology and innovation to make care simpler to navigate, more affordable and more connected for the people we serve. We are committed to creating an inclusive workplace where everyone feels welcomed, valued, heard and respected, empowering people to bring their authentic selves to work and strengthening our collective impact through diverse talents, backgrounds, experiences and perspectives.
UnitedHealth Group and its affiliated brands are an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group and its affiliated brands are a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
